Why isnt Countess dropping keys Bear with me ... last time I ran countess was midway through last ladder and briefly on the PTR. I am running hell countess, been through dozens (or simply what feels like a REAL LOT) of runs already, and not a single key dropped ... something feels wrong. I have completed Baal quest in Hell, I just dont have Cain and Malus quests, and was obviously rushed and baal glitched, so could this be it? I just need those 2 quests?? Thanks for any help in advance, cheers.