Who wants to tell my why my computer crashes with Photoshop? der=0

Caudeceus

Diabloii.Net Member
Who wants to tell my why my computer crashes with Photoshop?

Hi, all. Long time lurker here. I need some computer help here. It seems whenever I use Photoshop my computer crashes at a random point. The file I am currently working on is 191MB, but it even crashes on something as small as 5MB, so I doubt it's the file size (or is it?). The crashing is weird, it just shows me a black screen with no error messages and my music stops playing. Nothing works, but still sounds like it's on. It's as if my computer automatically shuts down or something. I have no idea what causes this. I tried a virus scan, and downloaded the newest driver for my graphics card. This has been going on for 8 months and happens on both Photoshop 7 and CS. I have:

Windows XP Pro
512 RAM
120GB HDD (Master) 2MB Cache
160GB HDD (Slave) 8MB Cache
32MB GeForce2 MX 200 Graphics Card
Asus A7N266-VM Motherboard
Athlon XP 2400+ 2.0GHz Processor

Is it because the file is too big?
Is it because one of my hardware is not functioning properly?
Is it because my computer is over heating?
Do I need to upgrade my graphics card?
Should I get more RAM?
Will it work better if I install Photoshop on my 8MB cache hard drive?

Hopefully someone can help me out here. It really hurts when I work on something for 15 minutes and it decides to crash. :(

Thanks for any help.
 

DurfBarian

Diabloii.Net Member
More RAM might help a lot, especially when you're dealing with that 191MB file. You can also set a bigger portion of your HD for use as a scratch disk. See these pages:

http://www.adobe.co.uk/support/toptech/photoshop/311963/main.html

EDIT2: This link is really really old, oops:
http://tiemdesign.com/HOWTO/1999/scratch/Scratch.htm

You can also go through and kill all other processes to make sure nothign else is conflicting with the app when you are using it. Don't be listening to music and IMing your friends and sharing files at the same time you're working! :)

EDIT: More info!

When your system does not have enough RAM to perform an operation, Photoshop and ImageReady use a proprietary virtual memory technology, also called scratch disks. A scratch disk is any drive or a partition of a drive with free memory. By default, Photoshop and ImageReady use the hard drive that the operating system is installed on as its primary scratch disk.

You can change the primary scratch disk and, in Photoshop, designate a second, third, or fourth scratch disk to be used when the primary disk is full. Your primary scratch disk should be your fastest hard disk, and should have plenty of defragmented space available.

The following guidelines can help you assign scratch disks:

For best performance, scratch disks should be on a different drive than any large files you are editing.
Scratch disks should be on a different drive than the one used for virtual memory.
Scratch disks should be on a local drive. That is, they should not be accessed over a network.
Scratch disks should be conventional (non-removable) media.
Raid disks/disk arrays are good choices for dedicated scratch disk volumes.
Drives with scratch disks should be defragmented regularly.
 

Caudeceus

Diabloii.Net Member
Ok, I tried making scratch disks and it still crashed. My scratch disk looked like this (drive D, E, and F are all one hard drive. C is a different hard drive where my OS is installed):

First: Startup
Second: D:\
Third: E:\
Fourth: F:\

I changed it to this now:
First: D:\
Second: E:\
Third: F:\
Fourth: None

I am assuming that "Startup" is located on drive C:\ which might have caused the crash. Hopefully the changed version will not cause my computer to crash.

Any more suggestions? I get the feeling my changed version will still crash.
 

Mad Merlin

Diabloii.Net Member
I suspect you could have some bad RAM. If you've got 2 sticks, try it with just one (try both on their own). If things change then you've got a good chance of some bad RAM.
 

Caudeceus

Diabloii.Net Member
Mad Merlin said:
I suspect you could have some bad RAM. If you've got 2 sticks, try it with just one (try both on their own). If things change then you've got a good chance of some bad RAM.
I just got 1 512MB RAM so I can't check. Can the motherboard be causing this, because when it crashes all apps stops working (I know, because Winamp stopped once it crashed), yet the hard drive/fan still sounds on.
 
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