problem with act1 imbue quest

[puckalicious]

problem with act1 imbue quest

This is in normal, and I have never had this happen before. I started a new character, and got through the den, killed bloodraven, and rescued cain no problem. After that I ended up getting rushed to act5 for the socket quest.

Now I am going back to act1 in order to complete the quest where charsi will imbue a weapon to make it magical. The quest is enabled and says to find the horadric malus and to beware of the smith that guards it blah blah blah.

Every time I go and kill the smith to get the malus, I can't get it. When I click on the stand for the malus, the character always says "I can't". It is supposed to fall on the ground so I can return it to Charsi, what could possibly prevent this from happening? The only thing I haven't done is the "dark tower" or "countess" quest in act1. I don't ever remember this problem with my other characters.

Anyone have a suggestion or have had this happen to them?

 

[Gorny]

Looks like you already have that quest completed in some way. Check your quest screen. Or go talkto Charsi, if you did complete it somehow there will be an imbue option. Also, if your quest screen is all grey for that area you are already done with it, maybe you imbued in normal already & did not know it.

 

[puckalicious]

Trust me, the quest has not been done. It is lit up in color and when you click on it, it says to find the malus. This is the way it looks when it is first enabled by talking to Charsi after rescuing Cain.

 

[Gorny]

Then, talk to charsi and see what her menu says.

 

[Shade]

What level are you? You have to be at least Level 8 to get the Malus.

 

[Gorny]

Good point Shade, I did not think of that one.

 

[puckalicious]

Dope! I didn't know that one either. Thanks for the info.