Need computer internet connection tech help

Luckymofo

Diabloii.Net Member
Need computer internet connection tech help

I live in a condominium on the bottom floor of 3 stories.
I used to use my 3 year old laptop with Verizon dsl modem to go online.

I recently purchased a new comp with a Netgear router so I can go online with my new comp. However, sometimes my connection is so slow, I can't surf online, and sometimes I can't even connect.

I know it isn't the router problem. Could it be interference from other, weaker connections? Or could it be the verizon company has problems on their end?

My router is a secure network.

Thanks!
 

ffejrxx

Diabloii.Net Member
Re: Need computer internet connection tech help

if are you using wireless, try using a cable to help troubleshoot

if its still laggy/slow try tracert to find where the slowdown is coming from
google.com or yahoo.com are good targets
 

Luckymofo

Diabloii.Net Member
Re: Need computer internet connection tech help

if are you using wireless, try using a cable to help troubleshoot

if its still laggy/slow try tracert to find where the slowdown is coming from
google.com or yahoo.com are good targets
I'm not using cable.

I don't understand tracert; do you mean go to google and type in tracert?



 

Holysinner

Diabloii.Net Member
Re: Need computer internet connection tech help

By cable, ffejrxx was referring to using an ethernet cable to connect your computer to the router (rather than relying on the wireless link) - not to a cable modem/ISP. You'd want to do this while troubleshooting so you can eliminate one variable (the wireless connection) as a possible source of slowdown.

tracert (trace route) is a command-line utility to used determine latency between nodes (hops) from one host (your computer) to another (the server). To run it, open a command prompt (Winkey+R to open the Run box, type cmd [command for Win98/ME and earlier], hit Enter). At the prompt, type:

tracert domainname

where domainname is an internet domain like google.com or yahoo.com. For example,
tracert google.com [Enter]

I won't get into the technical details, but it returns the time in milliseconds that sets of packets take to be passed from one node to the next. You are looking for particularly high values - or a timeout - at a particular node.
 

ffejrxx

Diabloii.Net Member
Re: Need computer internet connection tech help

sorry for not being specific enough

Holysinner is correct
winkey+r -> cmd [enter] -> tracert google.com [enter]
will return results similar too

Code:
C:\>tracert google.com

Tracing route to google.com [64.233.187.99]
over a maximum of 30 hops:

  a      b        c        d      e                                [f]
  1    <1 ms    <1 ms    <1 ms  router
  2     1 ms     1 ms     1 ms  modem
  3    54 ms    54 ms    54 ms  mpls-dsl-gw21-213.mpls.qwest.net [207.225.140.213]
  4    54 ms    54 ms    53 ms  mpls-agw1.inet.qwest.net [65.103.30.161]
  5    54 ms    54 ms    53 ms  min-core-01.inet.qwest.net [205.171.128.129]
  6    80 ms    79 ms    79 ms  atl-core-01.inet.qwest.net [67.14.14.2]
  7    79 ms    79 ms    80 ms  atl-edge-18.inet.qwest.net [205.171.21.162]
  8   106 ms    79 ms    79 ms  63.144.1.6
  9    80 ms    79 ms    79 ms  64.233.174.2
 10    80 ms    80 ms    81 ms  72.14.236.15
 11    93 ms    90 ms    90 ms  216.239.49.222
 12    80 ms    81 ms    80 ms  jc-in-f99.google.com [64.233.187.99]

Trace complete.
where
a= hop #
b-d= ping to that ip
e= domain name
f= domain ip

where the big pings or '-' [timeout] start is where the problem exists (if its before your router or modem then its a lan problem, beyond your isp its a problem somewhere else)
 

th5418

Banned
Re: Need computer internet connection tech help

Damn ffejrxx, I never knew that. Thanks for the tip.
 

Dondrei

Diabloii.Net Member
Re: Need computer internet connection tech help

That's really neat. What does the "jc-in-f99" mean?
 

th5418

Banned
Re: Need computer internet connection tech help

C:\>tracert google.com

Tracing route to google.com [72.14.207.99]
over a maximum of 30 hops:

1 11 ms 12 ms 11 ms adsl-67-121-121-254.dsl.pltn13.pacbell.net [67.1
21.121.254]
2 12 ms 12 ms 12 ms 76.246.22.129
3 11 ms 12 ms 12 ms 151.164.93.237
4 12 ms 13 ms 12 ms 151.164.95.196
5 13 ms 13 ms 13 ms 151.164.251.222
6 * 14 ms 14 ms 209.85.130.4
7 65 ms 92 ms 78 ms 216.239.46.45
8 74 ms 74 ms 74 ms 209.85.250.110
9 78 ms 78 ms 77 ms 66.249.94.92
10 81 ms 78 ms 83 ms 66.249.94.50
11 * 77 ms 78 ms eh-in-f99.google.com [72.14.207.99]

Trace complete.

C:\>[/quote]

My internet been pretty crappy lately too. My IP is 67.121.121.22. Does this mean its not my fault :(
 
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