I need a lawyers definition of a word I am in the middle of a child support modification. The date of the administrative hearing was to be January 4th. That is the date that CSEA set for the hearing. Nothing has been compiled or sent to either party. The lone woman who does modifications states that she has 6 months from the date of the hearing to send out her recommenation. When asked for a statute, all she could reply was her computer said that was her time frame. CSE.2404. The Administrative Adjustment Recommendation The findings and conclusion of the CSEA shall, within five days of the review date, be incorporated into an "Administrative Adjustment Recommendation" which shall be dated and sent by regular mail to each party. The recommendation shall include notice of their rights to request an administrative adjustment hearing, of the procedures and time deadlines for requesting a hearing, and that the revised amount (if any) will be submitted to the court for inclusion in a revised child support order unless either party requests a hearing on the proposed change within fourteen calendar plus three working days of the date of the administrative adjustment recommendation in court orders. The word I wanted defined was SHALL. From my classes years ago, shall is mandatory, no deviation. I may be remembering incorrectly so that is why I am asking.