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Help!?!? Thanks!!!

First off thanks for all the posts and responds before hand.

Ok my girl has a serious Virus on her computer and she dont have any Virus Scanner/Protection... Nada! I have recently bought Norton Antivirus 09 and I tried to install it but It her XP home edition requires a upgrade to Service pack 2, but for some reason it wont let me install the service pack from microsofts download page, it just wont load the download screen says "page not available". Her Computer is acting very slow and Warnings are popping up all over the place the virus it says is "Win32.Banker.FS. Also it says the task manager has been disable my administrator. Now If I were to format the drive how would I go about doing this? Seeing as how she does not have the software to reinstall it, I didnt want to do that. For the time being I have just now disconnected her from the net and ran msconfig and disable everything from the startup. The only files are commands that are running now are:

ofeduxotoyeful (rundll32.exe)
Emonowukat (rundll32.exe)
Winlogon (winlogon.exe)
1025b (1025b.exe) in the system32 folder? 2 of the same file are running on this one and im not sure what they are. everything else is diabled for now, it also wont let me boot up in safe mode itll keep restarting. Any help would be greatly appreciated to get her back up and running, thank again guys!
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