Legendary Gem Exploiters Apparently Rolling back Blizzard’s Rollback


The recent Legendary Gem debacle is not going away following Blizzard’s recent Legendary Gem rollback. Now cheaters appear to be using Blizzard’s own system to get their high-level gems back.

Blizzard provides players with a handy self-service account rollback system. Should anything go wrong, you can roll your account back to certain points. Since the accounts were rolled back by Blizzard which took all the gems to level 132, exploiters have apparently decided to use Blizzard’s own rollback system to regain their higher level gems prior to Blizzard rolling back the accounts.

An on-going thread on the official forums kicked off highlighting this new problem earlier today. While we have no idea what punishment has been dished out to exploiters who took advantage of the original problem, we have to assume some action was taken against accounts. This new problem is definitely exploiting the system and we’ll have to wait and see how this is handled. Account bans surely?

This evening the link to the rollback page appears to redirect users back to support so it looks like Blizzard has disabled rollbacks for now.

In 2015 a similar problem occurred with the Blood Thief and Blood Shards. A hotfix was applied at the time to resolve the problem and action was taken against offending accounts. Again, accounts could be rolled back by individuals. At the time of the Blood Shard exploit, Blizzard issued the following punishments in a statement.

  • Accounts which were found to have both used the exploit excessively and publicly promoted its use were permanently banned.
  • Accounts which were found to have used the exploit excessively, but did not publicly promote it, were rolled back and their associated heroes removed from active Leaderboards (both Seasonal and non-Seasonal).
  • Accounts which were found to have used the exploit to a limited degree (or quickly stopped once realizing the scope of what was happening) were effectively pardoned. We understand these situations can inspire a certain level of curiosity and that it may not always be immediately clear if you’re undermining intended game mechanics. Mistakes happen, but we hope this leniency won’t be taken for granted in the future.

It could be time for Blizzard to really hit these exploiters hard with full account bans.

 

Tagged As: , | Categories: Exploits and Cheats

Comments

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  1. I didn’t even know rollbacks exist!

    • Same here, but I think it was a bad idea for the exploiters to use it like that. It ends up hurting the community as a whole.

  2. LOL, I frigging love it. The level of ineptitude is off the charts.

  3. Isn’t this supposed to be a news site instead of spreading rumors without proof? I know that people on the forums claim this (read the thread of course), but there have been zero profiles linked or screenshots shown so far. On the contrary, there have been blue posts stating that this is in fact NOT possible as far as Blizzard knows.
    Just because some trolls in public chat talk shit that gets reposted in the official forum makes the news here? 🙁

  4. this “Now cheaters appear to be using Blizzard’s own system to get their high-level gems back.”

    should be “Now players appear to be using Blizzard’s own system to get their high-level gems back.”

    and this “This new problem is definitely exploiting the system” is incorrect

    it just show a total lack of thought, planning and testing by Blizzard

    they are doing exactly what the system set up by Blizzard is supposed to do

    “and we’ll have to wait and see how this is handled. Account bans surely?”

    or fire Diablo’s QA people and hire these people instead ?

    • > this “Now cheaters appear to be using Blizzard’s own system to get their high-level gems back.”,
      > and should be “Now players appear to be using Blizzard’s own system to get their high-level
      > gems back.”

      ***This makes Blizzard staff (both D3 designers and Battle.net staff) look downright incompetent!!
      How can Blizzard “mistakenly” allow hard-core hackers roll-back to get back their high-level gems?
      This was obviously very, very poorly thought out.

      > and this “This new problem is definitely exploiting the system” is incorrect.

      Blizzard should:
      1) Ban the account of these exploiters who is showing obvious motive here.
      2) Blizzard staff should be fired over mistakes of such magnitude; D4 customer base loyalty damaged.

      • Nobody is going to get fired over this. It is an honest mistake.

        The problem is interaction between two systems that wasn’t caught by anyone internally. Odds are the rollback system is handled by an entirely different department within the company (likely customer support) rather than the Diablo team. They caught the rollback exploit very quickly and likely banned people who were using it.

        I’m curious as to why the original exploit took so long to address though. Whether there was some kind of complexity with fixing it, or if there was just communication issues internally.

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