Grim news from Kotaku Oz, as they report that GAME, a software store that’s gone into receivership (basically the same thing as bankruptcy), is broke, is not receiving many copies of Diablo III, and is not offering refunds on the money they received from software pre-orders.
They’re still delivering the pre-ordered games that arrive, but customers who placed orders that don’t get stocked (as has become very common with the worldwide shortage of D3CEs to fill preorders) are simply out of luck. No game, and no refund.
Due to the appointment of an administrator to our business this morning, it is with regret that I inform you all that our stores will not be receiving any stock of diablo 3. Because of this, we regrettably will be unable to fulfill any pre-orders. Also, we will be unable to refund any deposits paid towards a pre-order of diablo 3. If you need any more info, please email [email protected]
The only option for defunded customers is to apply to become a creditor, just like all the other companies and individuals that GAME owes debts to. Sadly, such creditors are generally paid in pennies on the dollar — naturally; if the company could pay their debts, they wouldn’t be going bankrupt. The Kotaku article provides a link to useful legal information in Australia, if you are among the victimized in this matter.