While you may not like or agree with everything they say and do, players on the US B.net Diablo 3 forums certainly can’t complain of neglect, especially over the past weeks/months, as we’ve seen numerous posts every day from the various Blizzard community managers. There’s even a new ANZ forum with their own full time CM. If you’re a Diablo 3 fan from Europe though, especially one who uses the English language forums, you have a very different experience, as a long, much-reposted post demonstrates.

    I’m not going to quote the whole thing, but the author points out that there have been no more than a handful of Blue posts made in months, and all of those were CC posts about Beta maintenance, D2 ladder resets, etc. Sad, yes, but what makes it worth repeating is the LOL reply from Zarhym, one of the US CMs.

    Seriously, no need to be a genius to figure out that there is absolute 0 forum content maintenance here in EU. Not only we do not get any important news on our forums, but Blizzard does not even bother to unsticky a completely outdated and irrelevant information. NOT EVEN THAT!

    1) Seriously, we don’t get blues posting here more than once in a month… FINE
    2) We don’t get news stickied in EU General Forum… OK… FU… I can go see it on US one
    3) Ancient, irrelevant stickies are still here… Now really! This is a total BS, it’s like SHOWING us you don’t even bother with the whole EU community. W T F? Don’t you even have one dude bother to see what is actually posted on the very first page of EU General Forum?

    Please don’t post thread titles in all caps.

    And with that he locked the thread. It got even better when another fan posted this on the EU forums. His link goes to the thread I quoted above:

    Job description in the thread below. Europe needs a community manager, if you want to be that person, you should apply to blizzard I’m sure they’ll post something about this job opening very soon.
    To provide feedback on the performance of the community team, forum moderators, or MVPs, please email [email protected] Please note that while emails sent to this address will likely not receive a response, each one will be read and handled accordingly.

    I picture the other CMs reading those threads and the CM replies, and reacting exactly as the perfectly-racially and sexually-diverse cast of actors in the above photo are pretending to react. And yes, all the US CMs do have an office in Irvine, as demonstrated in another thread. On the US B.net D3 forums, because of course.

    I am not sure if there is any other Diablo 3 “Community Managers”, hopefully that’s the right job title. Do you guys think they all sit together? get to work from home?

    I imagine them all sitting in the same cubicle area. I assume Zarhym has the most tricked out desk with gear. That’s my guess, Lylirra would be a close 2nd. Bashiok doesn’t seem like he’d have a desk full of Bliz gear everywhere.

    Kaivax: We all sit very close together, and keep roughly the same hours.

    It’s quite vital that we work within a few feet of each other. We constantly collaborate on what we’re writing, and when any of us are away for a long time, it doesn’t feel quite right.

    So, if I paid you enough, would you start throwing things at mr bash all day?
    Lylirra: I just threw a green highlighter at Bashiok. You’re welcome. 😉

    Zarhym: I didn’t realize she was announcing this to the world, but I’ll vouch for it. I witnessed this happen earlier. Bashiok and I were in the middle of arguing with each other, so I just assumed Lylirra had my back.

    No real point to this; just an amusing series of posts that I knew most of you guys wouldn’t connect if I didn’t throw them up on the main page. It’s not a criticism really; most of us know what it’s like to work in a job where you sometimes have wild customer rage coming at you and have to pretend to be professional, before you go back to your friends behind the counter and all laugh your asses off. The Bliz CMs aren’t any different than the rest of us, other than getting better job perks.

    You may also like