Much of the ongoing conversation about the PTR focuses on the crazy-long queue times to create a game, with players who want to test finding themselves unable to do so without a very long wait (and sometimes not even then). That’s the top response so far in our recent PTR vote, and it was a topic of conversation on the podcast last night.
There are some work-arounds — on the podcast last night Rankil brought up the useful trick of building a larger friends list so you can hope to spot someone who is in a game and join them, as the big delay is just to create games, not to join open ones. That’s not always the solution, of course, so what about Blizzard adding some more PTR capacity? There’s no word on that, but an EU CM did reply to a thread raging about the PTR problems.
Diablo 3 PTR Queue Times, No Fix Imminent:
Please check as to why not only ridiculous length of time spent queuing for a game but time increases the longer you wait. In addition, unable to leave queue via cancel button.
Vaneras: I understand your frustration guys, but I’m afraid this might be a case of more people wanting to test changes on the PTR than there is capacity for. I don’t really have anything else I can say about the queue right now, which I apologise for, but I just wanted you guys to know that we are not ignoring your feedback on this.
A US CM chimed in with similar words later in the day:
We’ve set up every resource we have available for the PTR to help with the queue times. However, as a test realm, the PTR is not meant to accommodate the same amount of demand as our live servers. Simply put, this is much more PTR activity than we normally see!
We’re grateful to see so many eager testers, and look forward to your feedback.
I got on last night for a quick game and there was no wait time at all. I got on this afternoon around 2:30 Pacific and the queue said 2:16, so I joined and went to the kitchen for a beverage, and by the time I returned my DH was standing in Tristram. I’m sure the wait is longer during evening peak hours US time, but if you try outside of the busy times, it doesn’t feel crowded at all… which is probably why Blizzard isn’t rushing to add more servers to expand the load.