More updates from Blizzard on the progress they’re making in undoing the gold boosting exploit from Tuesday’s patch gogo time.

    5/9/13 12:10 p.m. PDT: As we mentioned earlier, we’re currently auditing transactions that were performed on the both the gold and real-money Auction House following the discovery of a gold exploit after patch 1.0.8 released. For those just tuning in, we decided to perform a complete audit and focus on the few players that exploited this bug rather than performing a full rollback and taking everyone offline for a day (or more) – losing all the progress they made.

    This audit is a time-intensive process, and to make sure that we can do a thorough job, we’re going to keep the Auction Houses in maintenance until that work is complete. Unfortunately, our previous estimate was incorrect, and for that I personally apologize. We don’t have a new ETA, but we anticipate that the service will be unavailable for at least another 24 hours. We’ll continue to provide updates in this thread regarding the status of our Auction House maintenance as they become available.

    5/9/13 9:00 a.m. PDT: We are still in the process of reviewing all of Tuesday’s transactions and need to keep the Auction House offline for a while longer to complete our audit. At this time, we will not be able to bring the Auction House online by 10:00 a.m. PDT. We’re re-evaluating required downtime, and will provide another update by 12:00 p.m. PDT.

    So, are we happy with this approach? I threw a variety of options into the vote, but be sure and use the comments to complain that your particular weird idea isn’t represented.

    What should Blizzard have done to fix the RMAH gold dupe bug?

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    The delays are not sitting well with some players, and there are a lot of requests for public shaming of the cheaters, as well as many people who wished they’d just done a full rollback, both to get it over with quickly, and to completely cut the head off the snake of gold inflation.

    List of tags followed by stage of investigation, how much they duped, level of punishment.
    Lylirra: Gonna come right out and say it: No. This is not something we will do. Full stop.

    Even if a player does something that very clearly merits a suspension or ban, we still value that person’s privacy and aren’t going to publicize what (if any) action we have taken in response. There are times where we will speak in general terms, but is not our policy (nor our preference) to discuss personal account information with anyone but the account holder. Ultimately, that kind of dialogue exists between Blizzard and the player, not Blizzard and the community.

    This is not a witch hunt.
    There will be no public shaming (so put down your pitchforks).
    Any further threads encouraging harassment of other players will be locked or deleted.

    Thanks. 🙂

    Hey, let’s double vote this. Do you guys agree with the policy outlined by Lylirra?

    Should Blizzard make public the punishments of gold exploiters?

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    Slightly OT, but I’m having trouble imagining the level of complaints we’re going to see tomorrow when the Auction House goes back online and all of the gold “adjustments” are made to undo the duping and buying. No one’s going to shed a tear for the super rich who actually ran the exploit, but when/if 1) everyone who sold a gem for 1 billion gold loses that gold, and the gem, and gets a few days ban from playing, and/or 2) those people are not punished and get to keep their gains… the complaints on both sides of the issue may be audible from outer space.

    Yes, space. Where no one can hear you rabblerabble.

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