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    As we reported earlier Blizzard started to ban players that use hacks and cheats in Diablo 3. Some forms of cheating that was not taken care of before, at least not in Diablo 3, is the use of automated scripts for the Auction House and farming. Not going in to too much detail of it but it works like this; The script program takes controll over your mouse and use a pre-recorded sequence and play it over and over again. The most common use of the script was to farm Sarkoth in Act I. One way for Blizzard to stop this behaviour was re-enable the Game Limit. I know that Blizzard have banned people in World of My lIttle Pony Worldcraft before for the use of this type of tool and it was only a matter of time before they moved over to include Diablo 3 in the bans.


    Greetings,

    * * * NOTICE OF ACCOUNT CLOSURE * * *

    A user of this account has recently been involved in actions deemed inappropriate for Diablo III. The account action detailed below was made after a thorough investigation of the situation as a whole. Though we are unable to discuss the outcome of our investigation due to privacy concerns, rest assured that this incident has been looked into very thoroughly and appropriate action taken on all accounts involved.

    Account Action: Account Closure
    Offence: Unapproved Third Party Software
    A third party program is any file or program that is used in addition to the game to gain an unfair advantage. These programs may increase movement speed or teleport heroes from one place to another beyond what is allowed by game design. It also includes any programs that obtain information from the game that is not normally available to the regular player or that transmit or modify any of the game files.

    Cheat Programs (“Hacks”)
    We take action against accounts using hacks when a hero on the account is identified using a hack program. Hacks provide benefits normally not achievable in the game. Such benefits may include: increased speed, teleportation, or running through walls.

    Automation Programs (“Bots”)
    We take action against accounts using automation programs or bots when one or more heroes on the account are identified using a bot to achieve automation.

    This Diablo III account has been closed based on a review of the account and all related policy violations, in accordance with the Terms of Use ) and our In-Game Policies (http://eu.battle.net/support/article/diablo-iii-policies).

    Any open bids or auctions at the time of the account’s closure have been cancelled. Your open bids will be refunded to your original method of payment. Please allow 5-10 days for processing depending on the availability of your financial institution. Any bids or auctions completed prior to the account’s closure will not be refunded or reversed.

    Moving forward, this Diablo III account and any heroes or items associated with the account are no longer accessible. The only way to continue playing Diablo III is to purchase a new licence or attempt to recover access by appealing account closure. While closure overturns are very unlikely, we advise that customers pursuing an appeal wait to purchase a new Diablo III licence until the appeal process has completed. If you add a new Diablo III licence, the new account will overwrite your old account and any prior heroes or items will be permanently erased.

    Any disputes or questions concerning this account action can only be addressed by submitting a ticket through the Battle.net support site. To submit a ticket, please visit http://eu.battle.net/support/ticket/submit. Our support team will not be able to investigate account actions over the phone.

    We understand that these policies may seem harsh, but they are in place to ensure that every player is able to fully enjoy their time spent on Battle.net. Thank you for respecting our position.

    Regards,

    Blizzard Entertainment
    Diablo III Customer Support
    http://eu.battle.net/support

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