An Open Letter on Botting from the Diablo Community


There was an open letter posted today by several members of the Diablo community asking Blizzard to take action against Botting in the game. The letter was posted to d3cab.org earlier today, as well as the official Diablo 3 forums.

From the Diablo III faithful, the players and community members who have dedicated countless hours playing the game right and playing the game honestly.

You may view the original letter via the official neutral URL:

Dear Diablo III Development Team,

This is a message on behalf of the portion of the community that engages in the competitive aspects (such as Leaderboards and Conquests) of this game you created – the players who love the game to the point where they dedicate large portions of their free time to playing it; who want to have at least something to show for this dedication; who want to have their names up there on the Leaderboards; and who want to see rewards for the countless hours of gameplay they spend on Diablo III.

You’re making this incredibly difficult for us.

We all know that beating the highest possible Greater Rift tiers requires a large number of attempts in addition to the time investment that is needed to get the appropriate gear. This involves a lot of grinding, be it for Keystones, crafting materials, Infernal Machines, or Ancient Legendaries. Such is the nature of the game and that is not the issue. The actual problem lies in the vast amount of people who try to get around doing this dirty work – the ones that use bots; the ones that can log into the game to hundreds of Greater Rift Keystones, Legendary crafting materials, or Infernal Machines every day, without having lifted a finger for any of those. It should be obvious that this provides these players with a huge advantage over those of us that choose not to bot, but put at least the same amount of effort into the game and advancement of our characters. This feeling is extremely disheartening. We all know that it is incredibly hard to beat the botters and even impossible if they were to step up their gameplay to a higher level of efficiency. They can get a huge lead on you every single night. This knowledge reduces the incentive and desire to participate in the Leaderboard competition until eventually the Diablo III competition becomes a farce altogether. Thus, those of us that love the game and have been dedicated players since the start become increasingly frustrated with it until we simply give up on the entire competition, or create our own, virtual “bot-free” competition by ignoring all known botters.

It’s a lengthy post so read on for the full letter which has been signed by members of the community and tell us what you think.

To prevent that, your very own End User License Agreement, which we all agreed to, states that players may not use bots such as these, even giving “the automated control of a character in a Game” as an example for such a prohibited program (Section 1.C.ii.2. of Battle.net® End User License Agreement, http://us.blizzard.com/en-us/company/legal/eula.html ). Enforcing this agreement is your duty and yours alone. If you don’t, it will only go to show that you don’t care. It has been months since the last major action taken against botters and, consequently, Season 3 was dominated by them. Our friends lists contain more and more people who are online for more than 20 hours a day, despite them having to go to work or school. Even if detecting the actual bots running on people’s machines or identifying them by their in-game behavior was impossible, their log-in times should be more than enough to warrant additional investigation. Nobody can play for 23 hours every single day.

Even if that were infeasible, at least let us report botters so that you may investigate their behavior. It has come to a point where it is quite obvious that certain high profile streamers are botting off-stream and some are even admitting so themselves in public chat rooms. These players are viewed as examples by the community, so what kind of message does that send? To us, it sends the message that not only is it apparently legal to bot, but that the game even requires it to be competitive. That is undoubtedly not how you want Diablo III to be seen, especially with how far we’ve come since the issues of the original release.

Of course, we would prefer any action against botters to happen immediately upon them being discovered. However, we are aware that this is likely infeasible. Thus, we would propose any action against botters to take place approximately two weeks before the end of a Season, coinciding with the “Season Ending” announcement, as to not give botters the time to catch up to the legitimate and fair players again. The latter would then still be able to fight for the clean Leaderboards, as they would if botters didn’t exist.

Still, with no action having been taken for so long, sending out a message to the entire community sooner rather than later would be a good idea.

Please, if you have the same love for the game that we do, do something about the botters. It cannot continue like this. We cannot continue like this.

– The Diablo III Community Against Botting

Signatories (in alphabetical order):
Alkaizer – http://www.twitch.tv/alkaizerx
Angzt – http://www.diablofans.com/members/81741-angzt
Anuiran – http://www.diablohub.com/
Bagstone – http://www.diablofans.com/members/85801-bagstone
DatModz – http://www.twitch.tv/datmodz
DameVenusia – http://diablo3.ingame.de/
Deadset – http://www.twitch.tv/thedeadset
Destitute – http://diablo3.ingame.de/
Empyrian – http://www.twitch.tv/empyriangaming
Flux – https://www.diabloii.net/
Ghostwheel – http://www.diablo3ladder.com/
HolyKnight3000 – https://www.diabloii.net/
HorstSchlemmer – http://diablo3.ingame.de/
Jaetch – http://www.youtube.com/user/Jae7ch
Leviathan – http://diablo.blizzpro.com/author/leviathan/
Lt. Lunatic – http://diablo.blizzpro.com/author/cfrantz/
MannerCookie – http://www.twitch.tv/mannercookie
MeatHeadMikhail – http://www.youtube.com/user/meatheadmikhail
Menagese – http://reddit.com/r/diablo
N3rdwards – https://www.diabloii.net/
Nachten – http://diablohub.de/
Natsuma_z – http://www.twitch.tv/natsuma_z
Neinball – http://diablo.blizzpro.com/author/neinball/
Quin69 – http://www.twitch.tv/quin69
Thunderclaww – http://reddit.com/r/diablo
Wudijo – http://www.twitch.tv/wudijo
Zero(pS) – http://www.diablofans.com/members/39093-zero-ps”

If you have caught any of the podcasts, you have likely heard me ramble on about this topic. So, of course I signed this. I was happy to. I have felt for a long time that something should be done. Not one person has all of the answers, but if we can start a real dialogue about it, who knows?! We may actually come up with something feasible.

Where do you weigh in on this topic? Do you feel like people who use these programs deserve to be banned? Or something less severe? Is this topic important to you? Chime in in the comments, or the other various threads and posts throughout the community.

Comments

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  1. I think botters deserve no sympathy at all. No way they argue they are not aware it is illegal. They must banned and why not sued.

    • koko October 18, 2015 at 11:48 Hmm why not put them to jail or sentenced them to death and then maybe after some years realized they were innocent!!!!!botters dont deserves no sympahy at all I agree but only recieve a template messages is not ok!! in most decent countrys you have to know the evidence and a chance to defend yourself. and you dont know for how long you are banned as in my case only confusing messages like  Status Account Suspended Origination In-game Activity Ban Type in-game activities that violate the Terms of Use. Expires Saturday, 17 October 2015 14:12:56 o'clock BST ) Ban Reason N/A : Status Account Suspended Origination In-game Activity Ban Type in-game activities that violate the Terms of Use. Expires Tuesday, 20 October 2015 16:03:20 o'clock BST (in 2 days

      • This is why I talked about trial. To have them a chance to defend themselves. Also, ban does not mean delete.

        • koko October 18, 2015 at 17:14 This is why I talked about trial. To have them a chance to defend themselves. Also, ban does not mean delete. well the problem are when they ban an account they say for how long a week or lifetime ?? because if for life time it Means delte an account imo

  2. This should be raised by folk attending story time with Wyatt at Blizzcon for sure.

  3. If bots are identifiable and bannable than by all means, Blizzard should do it. On the other hand, it's a game and gamers are entitled to exactly NOTHING. It's not up to you, your stream viewers or Blizzard to legitimize any leaderboard. It's up to the players to play the game and have fun with it. If you take it to some new level where you game countless hours to grind for the leaderboard than that's your own responsibility. I agree that it would be nice to not have botters on there, but honestly I am of the opinion that botters and "pro" players ruin the game for us regular folk. They've led to stuff becoming so difficult that it's impossible for someone like me to get it. Because I have work and stuff and can only game for an hour or 2 every day at most. Because those loud high lvl players "demanded" more difficulty etc. I probably won't get much uber stuff. And you know what, for me, them and bots are all the same. Stop whining, I don't, because I don't care that people game that way. I play the game because I enjoy it, not because of some sort of weird internet glory. There is no D3 pro-competition, because the game isn't "fair" or balanced.And once more, nobody here or otherwise is entitled to anything. It's Blizzards choice to improve the game because they want to, not because they have to. They could've given you D3 vanilla and be done with it. Remember, this game is an entertainment type of product. Everybody who spend money on it has probably has his worth out of it in terms of hours played.So either enjoy playing the game and stop whining (suggestion through the official Blizzard forum are ok, but an open letter is clearly whining) or stop playing and pick a new game…

  4. first of all Im a 61 year old guy WHO has play the game since the first diablo saw dayligt more than 20 years ago and I think is not ok to use any kind of cheats at all and dudes who used should be banned no doubt about that BUT there is something wrong about the current banning systemand that is that blizzard ban dudes with a template message " you have violated terms and rules ect.ect and if you dont agree you can appeal. You cant cant get any information how and when they think you have cheated if you appeal you revieve a mail a few seconds after appeal denied all further comments bout this will be cancelled.In my eyes its against all rules!! you get punished without any proof at all normally in this World you must see evidence that you are guilty in violation of a rule! I dont defend botters what ever it is in any way but many are banned without reason, yes maybe 75-80 % ar cheateres or hackers and deserve to be banned but what about the rest WHO has played legal and used more 1500-2000 hours and dont get any chance to prove their ithey are innocent playing. As I wrote in the behinning Im 61 years old and dont know anythhing about all the technical stuff or how you can cheat but I was banned 5 days ago for using third part software Jesus christ I dont even know what it is ?? Is that fair ??? A lot will say comne on you know you have cheated and hell no I have not cheated and Im not a top player I play 3 hours a day Im not in any leaderboards I have played more than 2000 hours and I was para 829 did trhat sound like I have cheated in any ways??? My lates Progress was 25 lvls in 4 weeks or more, do I have top gear no ???? When I contacted blizzard with a ticket they was ignorant and dont even want to hear my comment and then suddenly I recieve the 2 messages below :Status Account Suspended Origination In-game Activity Ban Type in-game activities that violate the Terms of Use. Expires Saturday, 17 October 2015 14:12:56 o'clock BST ) Ban Reason N/A : Status Account Suspended Origination In-game Activity Ban Type in-game activities that violate the Terms of Use. Expires Tuesday, 20 October 2015 16:03:20 o'clock BST (in 2 days) Ban Reason N/A when i try to get a comment for how long the banning are they just cancelled my tickets ??? Im not a crying baby or anything like that ignorant or condescending gloating as dudes always says when  a dude  claims he is innocent. The dudes WHO call others for cheaters ect ect is for some reason the peopel WHO know all about how to cheat know all about the technical issues, all that techinal stuff I even dont know what is. YEt I still support banning of cheateres but not without any proof at all just a template mesaage. blizzard claims that they want that their game will bring peopel together but right now they bring up the worst in peopel I have read more than  3000 comments about banning. They laugh at peopel who has get banned and in manner for what they should be banned. Just think a few seconds how it feels to be banned and know you dont have do anything wrong see thousands of hours wasted??? We all know that maybe 200000 players have been banned since D3 arrived but just imagine if 20000 lost their account for no reason and without a proof!! (to appeal is a soap opera)and if these dudes buy a new game, it gives Blizz give a million dollars I read another statement that maybe 22% are innocent banned that means 2.2 million dollars and suddenly it becomes business to ban dudes. And still I support to ban cheaters but the ways as they do it now

    • Giant wall of text, tldr.

      • LOLOK October 18, 2015 at 16:57 Giant wall of text, tldr.Yes my comment is great wall of text sorry for that but i just try to tell what it Means to be accuses and banned for something called bots.and it seems like blizzard use a shutgun when they ban someone and their arrogance when you contact them as I write ealier first 'I was banned and when i contact them to defend myself in appeal it took them less than 30 seconds to reply case closed now further comment will be cancelled. If they can invistigate my crimes so fast why cant they copy an paste my so called violations. I cant understand or belive  a big company with Blizzard's techies need to use templatesand give an answer and further more post these to messages below in this thread

        • Status Account Suspended Origination In-game Activity Ban Type in-game activities that violate the Terms of Use. Expires Saturday, 17 October 2015 14:12:56 o'clock BST ) Ban Reason N/A and the 17 october i recieve the nessagge: Status Account Suspended Origination In-game Activity Ban Type in-game activities that violate the Terms of Use. Expires Tuesday, 20 October 2015 16:03:20 o'clock BST (in 2 days) Ban Reason N/A

          • Sorry to hear about your temporary ban, this is clearly a sore subject for you so I’ll leave it be after reading your reply. Hope you get it all sorted soon 🙂

      • LOLOK October 18, 2015 at 22:32 Sorry to hear about your temporary ban, this is clearly a sore subject for you so I’ll leave it be after reading your reply. Hope you get it all sorted soon – thank you I have read other diablo forums and it seems that its easier to ban innocent peopel instead of focus on real cheaters and invistigate them. Imo they should focus on laag problems, server problems ect ect but maybe the ban peopel so they buy a new game and then blizzard earn a dime. The worst thing is that a lot of dudes has no ideas what happens and of course a lot of players are not innocent since it seems they write about all the Things they not have done

  5. And still I support to ban cheaters but NOT the way  they do it now –

  6. I agree with you Sloeberjong, D3 isn’t a pro competitive game like SC2 or Dota2, but anyway it’s not good for all players above casual level, who invest more than 2 hours per day playing it. Blizzard has to take some actions to stop this, otherwise they have to remove leaderboards at all. Why do you want to implement some element of competition, if you don’t care about fairplay. If you are in the game not to play fair, but for some other reason, your place don’t belong here. This is my opinion.

    • in my eyes the game should be for fun and entertainment and not race for rankings on the leaderboard, maybe Im naive but think thats the reason some dudes cheating, I dont mentioned any names but has seen dudes reach from para lvl 700 to 1050 in a week in that case no doubt about cheat are involved, calculating the Progress its not human

      • That's not hard actually – para 700 -> 1050 in a week.  You just need to run organized 4man grifts 55+ and the XP rolls in.  I'm gonna guess 4hrs/day will net you that kinda plvl gain.  But yeah otherwise I get your point.

        • bruteMax October 19, 2015 at 14:18That's not hard actually – para 700 -> 1050 in a week.  You just need to run organized 4man grifts 55+ and the XP rolls in.  I'm gonna guess 4hrs/day will net you that kinda plvl gain.  But yeah otherwise I get your point.Ok thats surprise me a lot you say that in 4 man GR 55+ you will be able to get 12.5 plvls in 1 hour and if you was able to play for 24 hours(minus eating and drinking toilet ect. you would make 300 Plvls in one day. In my Clan we only manage to do max. 1.5 P lvl in 1 hour and its with dudes Plvl 700-900 ??? If i get my account back before I die of ages(atm 61) I would love to play with you and your friends :)but thanks for your comment

  7. and sorry for my bad English but im 61 years old 🙂

    • lol 61 years old and playing d3??,! …. Nice 🙂

      • Cromartie October 18, 2015 at 22:32 lol 61 years old and playing d3??,! started long time ago when first Diablo saw daylight, cuz my children want it and has get hooked since :)Has even been moderator on some scandinavien forums and advice peopel in Building characteres and theirfor Im in chock when I get banned, has been beta tester long time ago (D2) and now this and yes naybe someone will come on get over it but there is a big difference to 20 and 61 and why should I start any kind of cheating?? worst part is that blizzard refuse to tell how and when just a template you are banned. All hate cheateres I guess including me and no doubt that it hurt the game in many ways imo it seems like it easier to ban peopel and blame then for all their server problems in my 20 years in diablo there has never been so much laag, lost game connection , ect ect sad but true and im afraid blizzrd will never use money to fix the real problems ! even when players admit the cheat and do someting techinical they dont get banned, has learn a lot the last days and reading more than 4000 comments about banning sad sad

    • After 61 years you should really be better at it by now. You’ve certainly had more time than most to learn.

      • Lanthanide October 20, 2015 at 07:33 After 61 years you should really be better at it by now. You’ve certainly had more time than most to learn. To learn what dude????If is it a attempt to be arrogant or ???

  8. All that is being asked is that Bliz follow its own TOS and handle this.  Whether it directly affects your game play if someone else is cheating or not is not the point.  Who knows if the botting is contributing to server lag?  If the botting is not being detected then future development of the game will be baselined from cheats which changes the dynamics of gameplay for everyone.

  9. I wish this letter had been written a little more professionally. It *demands* this or that from Blizzard, as if 1) they're not aware of the problem 2) it is a problem that can easily be solved.Let's ignore #1 because, yes, Blizzard is aware. Moving on.#2 misses the forest for the tree so much so I was actually lol'ing reading the letter. No, Blizzard cannot reliably identify botters without TONS of false positives, no matter the method they'd use. And if you're curious, no they can't read your memory to detect the programs that are running, no time played is not a perfect indicator (it would actually miss most botters), and so on. Like it or not, the bad press from false positives would far far far outweigh any benefits to the community. How would *you* like to be caught in that net?But more importantly: botters are *not* the problem. I repeat, botters are not the problem. The problem is with the game itself, which provides enormous incentives to bot. So guess what? People are going to do it. The paragon system turned out completely broken when taken to its logical conclusion, and Blizzard simply didn't account for this.Remove the incentives, you'll get rid of the botters. IT WILL NOT HAPPEN ANY OTHER WAY. At this point it may be too late for D3. The paragon system and other broken features of the game can probably not be fixed at this point. But stomping your feet demanding the ban hammer is not going to solve anything, trust.

    • I agree completely that paragon as a system is broken and I've said as much in the past about how I think it provides the perfect excuse for botting (you don't even need gear if you can get enough paragon points – at that point half decent legendaries will do). My "however" is that Blizzard have already said they won't change the paragon system. As such I think we have to see something done and that something is going to have to be banning at least the streamers that straight out admit it on stream – "Hai guys, so since last night I've gained some more paragon levels so I should be able to have a change at GRX, and the ads you watched mean I'm making money out of you hearing about it. KK, thx, bb! :D"

      • Another non-problem; don't watch them.

        • Personally I don't watch anything on Twitch. I watch pro LoL on Youtube but that's it. Blizzard are driving traffic to Twitch though – when Flux reappears ask him about how happy Blizz PR are to name-check streamers over fan sites (I'd suggest hiding behind something when you do though cuz he gets quite animated about it). I get why they do it – more people watching a stream = more visibility of the stream = free advertising of the game. Doesn't mean I have to like it though. There's plenty of things I choose not to watch in this world that I still consider a problem. Power Rangers for example. 😀

  10. …Playing D3…hit ESC…so mhhhh this game sold how many?…let´s say 20 million copiesso 30 people want botters banned…mmmhhhmmmhh… nothing to see here…move along….hit ESC…keeps playing…and having fun…/sarcasm

  11. I agree 100% with the letter. This might be a verifiable first for my entire time on the internet. I'm probably going to have to lie down for a while now…Being (slightly) more serious though – if you want to bot in a game like Minecraft then I've got no problem with it at all because you're only affecting your own play experience. My problem with botting in D3 is that at least a selection of the botters are actively making money from it. While they do this they are actively admitting to it. Over how to pick up on it… I can't believe a company with Blizzard's techies can't figure out a way to do it. I've said before about play time which is the big red flag for me – if a player is in a game instance for 18+ hours a day for more than a couple of days straight… that ain't possible. By "game instance" I mean that you're inside the game, not just on the login screen. If you're not doing things while you're zoned in then after a while it disconnects you. Run that as a scan first. Then see who was actively moving for all that time. Then you can keep a closer eye on players. And that should make sure you get the right ones.

  12. Introduce captcha at the end of each bounty / rift.
    🙁

    • I loathe this idea, but it's probably the best possible solution.As others have stated, getting rid of Paragon is a big first step. Leveling Leg gems at least feels like it's tied to an actual objective (successfully beating the Guardian under time). Paragon and the regular leveling system are old and garbage, and need to go away. It's 2015, we can do better than this.

      • Completely away from botting I like the idea of no levels. They experimented with it in WoW when they did the last expansion and gave people a max level character which they had to play through a quest chain before they got access to all of the class skills. With a lot of the "good" stuff being gated to max level it's an issue getting people through to that point. Take the levels away and that problem is solved immediately.

  13. Time played is so inexact that Blizzard won't use it as a TOS violation metric.  If you think that server-side lag is a problem now, just imagine what kind of resources it would take to trace every game session for character movement patterns.  Blizzard won't do that and pummel their own infrastructure. While I respect and admire the skills of the petition signers, what's to gain?  Pretend leader boards for a game?  You guys need to come up for some air and enjoy life a little more.

    • It wouldn't be time played total, it already tracks how long you've been in a session for or it wouldn't know when you've been AFK long enough to kick you out of a game instance. It's just another column in a database which they can run a search on during the weekly downtime. I'm not suggesting just using that metric as a "insta-ban" clause, just as a cause for further investigation. Realistically if they banned 5 accounts a week (after running the first scan you could spend a few days checking up on account activity which would be less than one persons job) then people would have faith that at least something was being done.

  14. While in principle I agree, the letter doesn't really provide great solutions to the problems at hand. I was going to rant a whole lot more about other issues, but I get the feeling this site is getting about as much love as the game itself since paragraphs / line breaks have been broken for months, Flux is somewhere and I thought the site itself had been down for like 2 weeks now as diii.net doesn't seem to work anymore 🙂 Add the BlizzCon Diablo presence and it's all quite sad tbh. Shame.

  15. Flux is alive! 🙂

  16. a short message if someone should get the idea im a noob there not will admit I have done something wrong I was invited to be a active mod on this site and my guess is that dudes are checked before this could happen. If someone should want I still have the mail from Elly. and as earlier mentioned has never get even a warning from blizz before I was banned last week without any evidence just a template message you have vilolated terms bla bla bla bla. Bizzard have huge problems technical with servers laags lost game connections ect ect and if they satrt to band honest players now I fear for the game i have loved for 20 years

  17. ……man. It’s time for everyone to take a step back and realize this is just a video game. Manic obsession is still a thing….

  18. The letter is fine. If someone is cheating they need to be called on it. At the very least, Blizzard should take a public stand on it and not leave the legitimate community wondering if Bliz will take action or let the status quo stand."It's just a game" is not a good enough reason to allow cheaters to continue cheating.

    • And being a social justice warrior and raising the pitchforks and torches in a huge million man march (of letters)for a VIDEO game is a priority in life issue. Not trying to determine how people spend their personal time in their private lives, but damn…take a step back and go outside and don’t worry so hard about botters. There’s always ALWAYS going to be cheaters. Do people play Diablo 3 to have fun? or to develop an epeen?

  19. If they don’t take action vs the cheating, what’s the point of Always Online again?

    • nox October 20, 2015 at 19:41 If they don’t take action vs the cheating, what’s the point of Always Online again? they take action imo but with a shotgun and also hit innocent players cuz the dont have to give a proof on cheating as it now its random WHO they hit even maybe 80 % are cheating but what  about the last 20 % WHO just play fair, the % i mentioned is actually 78 % cheaters and 22 % dont why they got banned

  20. willgame be better without cheaters, hackers or botters or what the technical Words are ?? will bizzard really do it?? or will all these comments on different sites create more of these dudes ?? and what about all the innocent banned, dudes like me without evidence or proof just a silly template as I have nmentioned earlier(read my other comments)and they dont even tell you for how long you are banned, just messages like this:Status Account Suspended Origination In-game Activity Ban Type in-game activities that violate the Terms of Use. Expires Saturday, 17 October 2015 14:12:56 o'clock BST ) Ban Reason N/A and the 17 october i recieve the nessagge: Status Account Suspended Origination In-game Activity Ban Type in-game activities that violate the Terms of Use. Expires Tuesday, 20 October 2015 16:03:20 o'clock BST (in 2 days) Ban Reason N/Aand today: Status Account SuspendedOriginationIn-game ActivityBan Typein-game activities that violate the Terms of Use. Expires Friday, 23 October 2015 16:27:47 o'clock BST (in 2 days) Ban Reason N/A

  21. and yes its only a game but in my age with a heartdisease dont make it possible to do the same thing as many others. I just try to tell what it Means to be accuses and banned for something called bots.and it seems like blizzard use a shutgun when they ban someone and their arrogance when you contact them as I write ealier first 'I was banned and when i contact them to defend myself in appeal it took them less than 30 seconds to reply case closed now further comment will be cancelled. If they can invistigate my crimes so fast why cant they copy an paste my so called violations. I cant understand or belive  a big company with Blizzard's techies need to use templatesand give an answer and further more post these to messages below in this thread, its much easier for blizzard to ban peopel without proof and make the real cheating dudes  buy a new game and play and continue. Blizzard should  resolve the real technical problems in the Game, the leaderboard has done more damage then good imo and what about lost game connections and deadly laag in the game. Im afraid that Young dudes are ready to do everything to get on the leaderbord and if they get banned what the hell I just buy a new game, and when someone are banned without evidence they MAYBE hmm maybe i should cheat also cuz it seems I can be banned even i play fair and honest, I recieve a lot of positive comments on many different sites and many are in chock cuz they have know me a long time in this game and know i would never cheat in any way and by the way i dont know even how to do it

  22. This does not effect me.

  23. HFDOH – I'm sorry to hear about your issues but Blizzard's customer service is a separate argument. Nobody is organizing picket lines or demonstrations. Nobody is gathering pitchforks and torches. It's just a letter. The conversation needs to start and we need to come up with a solution, if that's even possible.

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