The RMAH was bound to turn up a few issues but what happens when you sell an item, the item goes missing from the system and you don’t get your payment? This is what has happened to one unlucky EU auction house user called Weavols who sold an item then failed to receive payment or the item back.
After attempting to contact customer support he got nowhere fast as you can see from the support mails in the image which is probably down to the fact that CS in reality can’t do much to help and an “investigation” needs to be ramped up. Well at least we would hope that would happen and the case won’t simply be swept under the carpet.
Has this happened to you in the RMAH? Do you think that Blizzard need to add another level of support for AH issues that involve real cash? The support messages that were returned are not really satisfactory.