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Title Author Time Forum Dev Posts
Cannot Purchase RoS Digital Deluxe steepedshot, The error code you listed, "BLZWEBBMPZAZB" isn't coming up as valid. Can you verify it's typed correctly? Or post a link to a screenshot showing it. Omrakos 3 days ago February 16, 2018, 7:19 pm Technical Support 3
Why was the topic of wings and cosmetics locked? Not sure! I'll look into it. That said, it's best to reach out to Customer Support directly for such inquiries. We don't permit discussing account actions/forum moderation here, so I'mma lock this up … Nevalistis 4 days ago February 15, 2018, 2:00 pm General Discussion 1
did not know Smoke, I recommend you take a look at our forum code of conduct, review some of your posts with an objective mind, and reconsider your approach to constructive, friendly discussion. Consequently, it's… Nevalistis 1 week ago February 9, 2018, 8:04 pm General Discussion 1
[2/9] Suspensions and Leaderboard Removals Greetings all, A couple weeks ago, an exploit was discovered in which Necromancers could receive an unfairly high advantage over other classes. Utilizing this exploit required both implicit knowledge … Nevalistis 1 week ago February 9, 2018, 1:29 pm General Discussion 1
PTR Account Reset SeaBigBear, What are you asking? The original question was on how to not have any existing characters on the PTR which was answered. If you want your regular account to not have any progress, you can'… Omrakos 2 weeks ago February 8, 2018, 3:46 pm Technical Support 1
No LOD Disc, multiple keys, D2 installed DarkByDesign, You'll want to make a post over in the Classic Support forum instead of here please. https://us.battle.net/forums/en/bnet/12790219/ Omrakos 2 weeks ago February 8, 2018, 12:51 pm Technical Support 1
Cant Find Digital Copy Game Key DaniVuDu, The Battle.net account you're using to post in here just has the Starter Edition of the game on it. It also is not showing any purchases for the retail game. If you bought the game from anot… Omrakos 2 weeks ago February 6, 2018, 2:58 pm Technical Support 1
unexpected error crow, Looks to be related to AMD video drivers. You're on 17.12.1 right now. See if updating to their latest (18.2.1) helps. http://support.amd.com/en-us/download/desktop?os=Windows+10+-+64 Omrakos 2 weeks ago February 2, 2018, 8:15 pm Technical Support 1
playing yesterday today nothing AzureVisions, Could you try uninstalling Raptr and then see if it still crashes? Omrakos 3 weeks ago February 1, 2018, 1:51 pm Technical Support 1
Rise of the Necromancer Gift not Registering Hanzel, I see it was added to your account a few hours after your post was made and you've already been progressing with leveling a Necromancer. Omrakos 3 weeks ago February 1, 2018, 12:53 pm Technical Support 1
patching issue LucBrant, "Followed the instructions listed in the other topics" Could you list what the other steps were exactly that you've tried so far? Omrakos 3 weeks ago January 30, 2018, 1:15 pm Technical Support 1
32-bit client not working. Black screen but with in-game sound Boo, It's running fine in 32 bit mode when I try. What happens exactly when you try? Any messaging? Could you please post some information about your computer? You can find this information in the Dir… Omrakos 3 weeks ago January 26, 2018, 6:00 pm Technical Support 2
Diablo 3 forum loads forever sh3riff, Something to do with your browser it would seem. Maybe turn off any extensions you have enabled for the forum if any. Maybe deleting browser cache and/or cookies will help too. https://suppor… Omrakos 4 weeks ago January 25, 2018, 2:52 pm Technical Support 1
Found reason why my game freez Alc3r, The GeForce Experience likes to enable Nvidia's DSR mode to give you a sharper image by using a higher resolution but is still displayed at your monitor's native rate. You might want to make su… Omrakos 4 weeks ago January 25, 2018, 12:52 pm Technical Support 1
D3Prefs.txt missing komakoz, I would add that you make sure you're looking in the right place for the file. It's going to be in your Documents\Diablo III folder, not in the Diablo III game folder. If the file is not pres… Omrakos 4 weeks ago January 25, 2018, 12:49 pm Technical Support 2
I kill The Dark Lord and the game freezes... Hey folks, If possible, can we get some Mac system information from those of you experiencing this issue? Things like system model, OS, or system filer reports should you have them. Remember, if the s… Nevalistis 4 weeks ago January 24, 2018, 6:27 pm Bug Report 1
"Diablo III Retail Has Stopped Working" Thorn23TX, Your DxDiag is indicating it's likely related to a Razer product. P1: Diablo III64.exe P2: 2.6.1.48432 P3: 5a288518 P4: RzChromaSDK64.dll_unloaded Try temporarily uninstalling Razer's Chrom… Omrakos 4 weeks ago January 23, 2018, 2:59 pm Technical Support 1
The application encountered an unexpected error. Hellavashot, Could you please post in a separate new thread? Add your DxDiag info as well so we can take a look into what may be causing this for you. You can find this information in the Direct X Dia… Omrakos 4 weeks ago January 23, 2018, 2:38 pm Technical Support 1
Freezing stuttering Trifecta, Could you please try setting the Desktop App option to run Diablo III with its 32 bit client instead of the 64 bit one and see if makes a difference? Toggling 32-Bit Mode - https://us.battle… Omrakos 4 weeks ago January 23, 2018, 1:38 pm Technical Support 1
Upcoming Maintenance – January 25th, 2018 Hey all, We will be performing scheduled maintenance on the North American servers for Diablo III from 2-6 AM PST on January 25th. During this time, the game will be unavailable for play. Please follo… Tyvalir 4 weeks ago January 22, 2018, 4:26 pm General Discussion 2
Account Migration Azrael, I'm sorry, but no. The game platforms are not the same nor are the games. There's no way to move anything between them I'm afraid. Omrakos 1 month ago January 18, 2018, 1:20 pm Technical Support 1
Code 33 Quick update, everyone: this issue should now be fixed for all users. If it's not, please let us know and we'll look into it further. Big thanks to everyone for the helpful reports! Tyvalir 1 month ago January 17, 2018, 5:45 pm PTR Bug Report 1
Code 33 Hey all, thanks so much for the reports, and sorry for the delay while we investigated! We determined what's causing this and it should be all fixed, but please let us know if it's still not working f… Tyvalir 1 month ago January 17, 2018, 5:43 pm PTR Bug Report 2
stuck on splash screen Phrygian03, Could you please post some information about your computer? You can find this information in the Direct X Diagnostic Tool: Press Windows Key + R. Type DxDiag and press Enter. In the DxDiag… Omrakos 1 month ago January 15, 2018, 6:27 pm Technical Support 1
Bone Ringer Power Disabled (1.12.2018) Hey all, We recently investigated reports of an issue involving Bone Ringer. As a result, we will be temporarily disabling the item’s Legendary power until a hotfix can be prepared to correct the issu… Tyvalir 1 month ago January 12, 2018, 10:21 pm General Discussion 2
Wirt's Leg Hotfix Now Live (1/4) Hey all, We recently hotfixed a bug affecting the crafting recipe for Wirt’s Leg. With this change, using the recipe will correctly produce a Legendary (rather than Magic) item which yields a unique m… Tyvalir 2 months ago January 4, 2018, 8:57 pm General Discussion 1
Unexpected error xabaras80, Have you updated your AMD video drivers recently? I see you're using their 17.12.1 release which should be good but I also see the crash report indicating it's related to the drivers. You m… Omrakos 2 months ago January 4, 2018, 3:45 pm Technical Support 1
Bought a gift for a friend and still queuing. DemonSlayer, Records show your order was finalized yesterday, the recipient has installed it and already has a level 70 Necromancer. Omrakos 2 months ago January 4, 2018, 2:02 pm Technical Support 1
Royal Calf 2018 Darkening Event ... That it is. We have an investigation underway to find the source cause. Apologies for the inconvenience in the meantime. As soon as we have an update, I'll let you all know ASAP! Nevalistis 2 months ago January 4, 2018, 12:57 pm General Discussion 2
Lost Access to Achievements RattKing, Doing the steps in these three support articles ought to fix it up for you. Some steps may overlap so feel free to skip one if you've just done it. Deleting Battle.net Files - https://us.bat… Omrakos 2 months ago January 1, 2018, 6:54 pm Technical Support 1

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