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Title Author Time Forum Dev Posts
Game will not start goes to a white screen FattyMcFat, Let's first try this out, go into your Documents\Diablo III folder and then delete the D3prefs.txt file. Once that is deleted, try running the game again. If the issue persists, please pos… Dankorii 4 days ago January 13, 2017, 4:54 pm Technical Support 1
Sound laggs after skill spamming ShattixX, Please post your DXDIAG file (Not the MSInfo) so we can get more information about your computer. Here's a support article that will show you how to get the DXDIAG: Obtaining System Files On… Dankorii 4 days ago January 13, 2017, 4:44 pm Technical Support 2
Teleport responsiveness and other changes Thanks for the report on this. We'd like to do a bit more in-depth digging, so I'd like to ask a few questions: What version of Teleport are you using? Rune or whether or not it is the Archon version … Nevalistis 4 days ago January 13, 2017, 3:28 pm Wizard 1
Characters Missing or Logging Into The Wrong Region - 1/12/17 Hey folks, We've recently seen some reports of people logging in and noticing that all of their characters are missing. This mainly happens when logging into the wrong region. For example, if your cha… Dankorii 4 days ago January 13, 2017, 2:49 pm Technical Support 1
Lost all characters MaRtIn, I just checked your account and the characters are still there. Please check that the correct region is selected for the Battle.net app and for the game. The Battle.net region is selected from… Dankorii 4 days ago January 13, 2017, 1:59 pm Technical Support 2
Patch 2.4.3 Hotfixes - Updated 01/11 The following hotfix is now live: Items Red Soulstone Shard Fixed an issue where the secondary effect of the gem would add time to its buff duration instead of refreshing it (1/11) Nevalistis 5 days ago January 12, 2017, 4:03 pm General Discussion 1
Red Soulstone Shard Exploit Hey all, We’re working on a hotfix to address an exploit involving the Red Soulstone Shard. We plan to implement it as soon as possible in all gameplay regions and will be updating this thread once th… Vaneras 5 days ago January 12, 2017, 3:38 pm General Discussion 1
cannot connect to servers Hunjiin, Let's try power cycling the connection and flushing the DNS. Here's a support article with steps on how to do the power cycle. Here's a support article with how to flush the DNS. Once both of… Dankorii 5 days ago January 12, 2017, 3:34 pm Technical Support 1
Log in - Problem KingCabbage, I checked your account and you are logging into the US region. Your characters are in the EU region. Please make sure that the drop down menu above the Play button shows Europe as being s… Dankorii 5 days ago January 12, 2017, 3:26 pm Technical Support 1
A New Patch is Available... NOPE TridentRPG, Let's try running the Scan and Repair tool to see if that helps. Here's a support article that will help with that: Repairing Blizzard Games _______________________________________________… Dankorii 5 days ago January 12, 2017, 3:08 pm Technical Support 1
Juggernaut ... Just wanted to clarify for those who haven't seen the new Juggernaut affix in-game or read our recent patch notes that this is correct. As with all enemy affixes, some will be easier for certain b… Tyvalir 6 days ago January 11, 2017, 8:58 pm General Discussion 1
photographic evidence the barber has been nerfed. ... The issue occurring between The Barber and your followers has been fixed (yay). As for the weapon not rolling the additional damage modifier, that does seem buggy - I will pass this on, and thanks… Tyvalir 6 days ago January 11, 2017, 8:46 pm General Discussion 2
Rainbow Portrait -Sir William (Whimseyshire) ... Sorry for the delay in response, but I had to do some digging on this one. On console, Sir William does not currently drop the Whimsyshire portrait. The reason why is because full portrait integra… Nevalistis 6 days ago January 11, 2017, 8:10 pm Console Discussion 1
I can't open/load the game. There are a few steps I would try first: 1) Reset your network to clear any residual connections and cache. 2) Flush the DNS Cache. 3) Use Google's DNS. Let us know how it goes, and we can work from t… Velnrak 6 days ago January 11, 2017, 2:43 pm Technical Support 1
European stuck on Americas server. Hi redji, let's try a few things, and see if they help: 1) Run as Admin. 2) Delete the Diablo III folder in Documents (Documents/Diablo III). 3) Delete the Battle.net Cache folder. 4) Power Cycle your… Velnrak 6 days ago January 11, 2017, 2:39 pm Technical Support 1
Red Soulstone Shard Exploit Hey all, We’re working on a hotfix to address an exploit involving the Red Soulstone Shard. We plan to implement it as soon as possible in all gameplay regions and will be updating this thread once th… Tyvalir 6 days ago January 11, 2017, 2:25 pm General Discussion 1
Diablo 20th anniv has activated a soulstone on my desk. +1 Good stuff :-D EDIT: clickable version of OP's link: https://www.youtube.com/watch?v=AQasXxyp2E0 Vaneras 6 days ago January 11, 2017, 2:21 pm General Discussion 1
Patch 2.4.3 Hotfixes - Updated 10/1 Below you will find a list of hotfixes recently applied or coming soon that address various bugs or mechanic tweaks. These hotfixes should not require you to download a new patch. Some of the hotfixes… Vaneras 6 days ago January 11, 2017, 1:00 pm General Discussion 2
Darkening of Tristram event duration Just to confirm, The Darkening of Tristram event will last until the end of this month (January), and will return every January from here on out. Nevalistis 1 week ago January 10, 2017, 6:40 pm General Discussion 1
Awful framerate/stuttering after 2.4.3 We've been busy gathering reports on the various experiences players have had with the new 64-bit client post-patch. We're hard at work testing a client update that should hopefully resolve the majori… Nevalistis 1 week ago January 9, 2017, 8:43 pm Technical Support 1
Necro buy vs non-buy ... This thread has derailed a bit, but I'd like to re-rail it to iterate that the above is correct. Unlike an expansion, the Necromancer pack does not limit access to any zones or game modes (like Re… Nevalistis 1 week ago January 9, 2017, 7:01 pm General Discussion 1
Seasons too short ... Around three months is the general intent. Seasons 7 and 8 were a slight exceptions (as they each ran 2.5 months long instead). Sometimes, when we're scheduling out patches and content deliveries,… Nevalistis 2 weeks ago January 6, 2017, 6:30 pm General Discussion 1
Cannot find 2.4.3 patch We're looking into an issue right now with the Battle.net Desktop App having trouble patching our games, it's not just for Diablo III. They're working as fast as they can to get it resolved. Omrakos 2 weeks ago January 6, 2017, 4:46 pm Technical Support 1
Bad graphics even on max settings BigBoss, Could you please post some information about your computer? You can find this information in the Direct X Diagnostic Tool: Press Windows Key + R. Type DxDiag and press Enter. In the DxDiag wi… Omrakos 2 weeks ago January 6, 2017, 4:35 pm Technical Support 1
Restore hero (accidentally delete wrong one ) supaworm, "decided to delete the current one and bring back the one that deleted earlier then before this level 1 hero ." I'm afraid you can't do this. You can only restore the last deleted character. Omrakos 2 weeks ago January 6, 2017, 4:06 pm Technical Support 1
What is this? ... Just jumping in to clarify that this is correct. While you still need to complete a full set of Bounties and collect the Horadric Cache in each act, you won't have to do all Acts I-V all at once. … Tyvalir 2 weeks ago January 6, 2017, 3:58 pm General Discussion 1
Patch 2.4.3: PC Crash Reports Hey all, We've received a few scattered reports of crashes from players and we're attempting to hone in on the cause. So far, we've narrowed it down to the following scenario: When using the 64-bit cl… Nevalistis 2 weeks ago January 6, 2017, 3:22 pm Bug Report 1
Missing curser Hey all, For those of you experiencing the disappearing cursor, could you post your dxdiag results? If possible, please use the [code] tag around your results so that the posts condense a bit better. … Nevalistis 2 weeks ago January 6, 2017, 2:22 pm Bug Report 1
Known Issue: Portrait Frames Unavailable Hey all, With Patch 2.4.3, some of you may have noticed that you earned a portrait frame by completing certain achievements associated with the Darkening of Tristram event. However, there isn't curren… Vaneras 2 weeks ago January 6, 2017, 12:53 pm Console 1
No sound on 2.4.3 YellowInk,, Ok, so here's where the problem lies. 2017.01.05 19:50:11.646000200 Selecting driver 0 (Headphones (High Definition Audio Device)) 2017.01.05 19:50:11.649335500 Speaker Mode: 7.1 2017.01.0… Omrakos 2 weeks ago January 5, 2017, 9:07 pm Technical Support 3

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